Unfortunately, we've had a disappointing experience with Apache Pizza Kildare on more than one occasion. We gave them a second chance, but both times our order was incorrect, and the pizza we received wasn't what we had ordered. When we returned it the first time, we expected things to improve, but the same issue happened again. The customer service was also poor, and the overall quality of the pizza wasn't great. On the other hand, we've had much better experiences with Apache Pizza Naas, where the service is friendly, orders are accurate, and the pizza is consistently much better.
Response from the ownerHi Harsha, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was incorrect and not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza
Ordered for collection and was notified that it was ready for collection around 10 mins later. However, when we reached there the order wasn’t ready and we had to wait further for the order. Additionally, we ordered buffalo fries and were given chicken jalapeño fries! We didn’t know until we brought home - totally unacceptable. We weren’t in a place to go back at night hence didn’t.
Response from the ownerHi Arsha, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was delayed and incorrect. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza
Got 3 pizzas from here tonight, very dry, very tight with toppings on all 3 pizzas, the chicken apaches were filled with loads of sweetcorn but little to no chicken and as below we couldn't eat them . I had to ask for dips and then only given 2 for the 3 large pizzas. Not impressed and wouldn't return unfortunately. Much better options in kildare town
Response from the ownerHi John, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache and your order was not up to the usual Apache Pizza standards. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza
